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| About Us |
K&P
COVE CONSULTANCY SDN BHD has established itself on 29th June 2011
(formerly known as Cove Consultancy) in conjunction with the expansion of
various services to cater the current market demands of development industry
services especially in
Building Surveying and Building Management.
The company comprises of professionals who have attained the standard required
by Royal Institute of Surveyors Malaysia (RISM). All partners and employees in
the organization are committed to conduct their operation with the highest
level of professional integrity and ethic laid down by the Institute. Our core
business activities is building survey, which is sometimes called a condition
survey. This is a comprehensive visual inspection on existing building stocks.
Building survey is carried out to all types of property, including dwelling,
commercial, institutional, historical, industry and warehouse buildings.
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Our Policies
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We understand that our clients are seeking a professionaland quality service.
Below are our customer service policies:
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| • Timely response to
their needs
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| • Functional design
solutions
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| • Quality
construction
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| • High standard of
ethics and integrity
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| We have developed computerised job tracking
and quality assurance systems designed to help us ensure the highest level of
service and customer satisfaction.
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| All our partners are well-trained professional whom have
their specialization in different subjects. With this combination of teamwork
and technical acumen, K&PCOVE CONSULTANCY is able to act as a one-stop
centre to deliver the best service and support to our clients, from survey and
design to the actual execution of works and final delivery of product.
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Implementing ICT Knowledge
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K&P COVE CONSULTANCYis committed to the effective use of new technology,
specific to both the building industry and to general business operation.
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| Our systems are designed to provide our clients with an
excellent level of information about our works as well as to maintain tight
control on every project we undertake.
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| These systems include:
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| • Electronic
communications with clients (email, digital imaging)
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| • Computerised
programming system
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| • Tools &
Equipment (Laser & sensor)
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| • Network Access
Storage (NAS) for files & photo.
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Our job tracking and record-keeping system utilises
digital cameras to record works in progress, ensuring better reporting to our
clients as well as maintaining our own accurate internal reports.
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| Our electronic mail system includes a virtual private
network for confidential internal communication as well as an external system
that enables us to report to clients quickly and efficiently.
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| In order to achieve the international quality standard,
K&P COVE CONSULTANCY is committed to have the Quality Management system
which is to direct and control our activities in order to continually improve
the effectiveness and efficiency of our performance. These activities interact
and are affected by being in the system, so the isolation and study of each one
in detail will not necessarily lead to an understanding of the system as a
whole. The main thrust of a QMS is in setting the targetand defining the
processes, which will result in the production of quality products and services
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